Why do we see 557 / 559 GATEWAY_TIMEOUT errors when browsing to certain sites?
Symptoms: Users are receiving 557 or 559 gateway timeout errors from the Cisco WSA when browsing to certain websites
Users are receiving 557 or 559 gateway timeout errors when browsing to websites. Access logs would either show 'NONE/559' or 'NONE/557'
6788658978.996 658685 65. 65. 75. 55 NONE/559 6779 GET - DIRECT/www. Example.
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Com -. There are many reasons why WSA may return a 557 or 559 gateway timeout error. Although these error responses are similar, it's important to understand the subtle differences between them.
Here are a few examples of the types of scenarios that may occur: Below are examples of each scenario and more details regarding potential issues:
If the web server does not respond to the WSA's SYN packets, after a certain amount of attempts, the client will be sent a 557 Gateway Timeout error.
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If you want to reset your Shaw Gateway system on your own, you can perform the following reset: If you are still experiencing issues after performing these resets, please Contact Us. Still have questions?